Burnes Citadel’s monitoring center utilizes state-of-the-art computer technology to monitor your security systems 24-hours-a-day, 365-days-a-year. In addition to the advanced technology we utilize in your alarm system, we also have professionally trained and certified personnel who understand the security business and make sure that all of the alarm signals we receive are handled efficiently and professionally.
Call us today at 314.771.7275 for your free consultation!
At the heart of Burnes Citadel is our alarm monitoring center. By connecting your alarm system to our monitoring center, your home or place of business will be constantly monitored round-the-clock by professionally-trained operators who can take action whenever your alarm system is triggered. Our operators can send an emergency dispatch if needed and help will arrive in the form of police, firefighters, or paramedics, depending on the nature of the emergency situation.
Our alarm monitoring center meets and exceeds the stringent requirements of Underwriters Laboratories (UL). UL is an independent, nonprofit institution that provides safety certification standards to security solutions providers. Our alarm monitoring station has been consistently UL-Listed, meaning that it has regularly passed UL inspections. This certification ensures that we are fully staffed 24-hours-a-day, and that our sophisticated computer system automatically documents every operator action and signal received from an alarm system. We have also been awarded the Five Diamond Certification by the Central Station Alarm Association.
All of our operators have completed the ESA and CSAA operator training program as well as advanced operator training. It’s our commitment to have the highest professional standards within the security solutions industry. Our entire monitoring operation is reinforced by backup systems, so that in the event of a major electrical outage, loss of communications, and even an evacuation of city and state, we will still be there to help.
Aside from the extra layer of security that you get with our alarm monitoring center watching over your alarm system, did you know that this service virtually pays for itself? Homeowners and business owners should take advantage of monitored alarm systems not only for their obvious function of protecting your home or business, but also because almost all major insurance providers give discounts through reduced premiums. Once your alarm system is activated, we will issue you a certificate detailing your security system and monitored status, which you should forward to your insurance company to get discounts.
Burnes Citadel has been providing innovative security solutions to homes and businesses in St. Louis for the past 40 years. Our decades of experience as a security provider, combined with our state-of-the-art monitoring center, has allowed us to continuously provide our customers with top-of-the-line security products.
For more information on our alarm systems, please call us today at 314.771.7275!
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